Virtual Private Network (VPN) provides off-campus users with secure access to the Emory University's internal network. Emory VPN access uses a web browser to establish the remote access connection. It secures traffic by encrypting communications.
How To InstructionsF5 VPN Minimum System Requirements and Supported Browsers:
On your Mac, choose Apple menu System Preferences, then click Network. Open Network preferences for me. Click the Add button in the list at the left, click the Interface pop-up menu, then choose VPN. Click the VPN Type pop-up menu, then choose what kind of VPN connection you want to set up, depending on the network you are connecting to. This will replace the existing F5 Big-IP VPN Client. WINDOWS Download Instructions. MAC Download. Jabber allows you to make and receive phone calls as if you were using your Cisco phone from your desk. WINDOWS Download Instructions Wired Earbud Instructions. MAC Download. Jabber Citrix Agent. This agent is required to use.
(as of June 2014)
WindowsF5 Big Ip Client Download
F5 Networks supports 32-bit version Windows® XP SP3, 32-bit and 64-bit versions Windows® Vista SP2, Windows® 7 SP1 and Windows 8 and 8.1 Update running IE7, IE8, IE9, IE10, IE11, Firefox 28 or Chrome 33. Only 32-bit browsers are supported.
Mac
F5 Networks has fully qualified compatibility with Apple® OS X 10.9.x, Apple OS X 10.8.x, and Apple OS X 10.7.x devices running Firefox 28, Safari 6.x, Safari 7, or Chrome 33.
Only manual plugins installation is supported for Safari 7 and Safari 6.1.
Linux
F5 Networks supports all 32-bit x86 and 64-bit x86_64 Linux operating systems (OS) with enabled Kernel support for PPP interfaces and libc version 2 or later, running Firefox 28 or Chrome 33.
iOS
F5 Networks has fully qualified compatibility with Apple iOS versions 6 and 7 For Network Access functionality please install F5 BIG-IP Edge Client from iTunes.
Android
F5 Networks has fully qualified compatibility with Android versions 2.1 to 4.3
For Network Access functionality please install F5 BIG-IP Edge Client from Google Play. Customers running Android 4.0 or later should install Android EDGE Client.
Note: When the VPN vendor releases support for new browsers, there will be a delay before Emory deploys the update to allow for testing and ensuring service availability.
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Table of ContentsInstall F5 Big Ip Edge Vpn ClientOverview
The MSU VPN system is located at 'http://vpn.msu.edu' and makes use of a variety of client applications to access campus resources from off-campus locations.
Given the current campus emergency related to Covid-19 and potential for a future campus lockdowns, it is imperative that all students, faculty and staff have a working VPN client in order to be able to access critical campus resources for remote class, research and work activities.
Update: Users are now required to use the new VPN in light of the Covid-19 impacts on remote work/computing.
Symantec VIP Requirement
The new VPN requires 2-factor authentication. For anyone using the MSU EBS system (most employees), you probably already have this installed on your smartphone. If not, you will need to download the application from your device's 'App Store' and register it with MSU.
This step is required for anyone wanting to access the new VPN, and will become a University standard for most authentication going forward.
New VPN Sign-In
Once your 2-factor setup is complete, navigate to the New VPN, open your browser to:
You will be redirected to the following sign-in page:
Sign-in using your MSU email address and NetID password.
Upon signing-in you will be presented with the following splash screen requesting 2-factor authentication:
Click the 'verify' button and open your phone. You will be asked by the VIP app to validate the authentication request. In your browser you should see something like the following:
And on your phone you'll something like:
Click the checkbox to complete.
First Time HeadachesF5 Access Vpn Download
The first time you login using the method above, you will be prompted to download the 'F5 Endpoint Inspection' application. This is intended to 'inspect' your endpoint for malware issues prior to connection. You need to have compatible Anti-Virus Anti-Malware (A/V) software on your system. To check whether your A/V software is compatible, please refer to the 'More Information' section at the end of this document.
I've found on Safari it automatically prompts you to download and install, which is nice. But on Firefox it hesitates waiting for for you to initiate a manual download. In any case, if you are prompted to download the inspector, just do it and complete the install. If the auto-install prompt stalls you may see something like this:
Just click 'More options' if this happens. Select 'install/reinstall':
Finally you will be presented with the 'Download' screen:
Go ahead and click 'Download' and go through the setup. You will probably be asked to give permissions to the application. Go ahead and do that.
VPN Connection ChoicesF5 Big Ip Vpn Download
At this point you should see the following desktop screen in your browser with a series of choices for VPN connection:
If you click the 'Launch Browser Client' option, it will prompt you to install the VPN Browser Installer. You can go ahead and do that to permit browser-based VPN connections.
Another alternative is to 'Download' on the 'Thick Client' applications. Most of you will probably choose the 'Mac Client'. This is the 'Big-IP Edge Client' which will make things a bit more convenient in the long run and is very similar to the Pulse Secure App with which most of you are familiar.
I did all of the above and wound up with 3 applications: the inspector, the VPN installer, and 'Big-IP Edge':
If you start the browser-based VPN connection, you'll see something like the following once the connection is established:
At this point you are connected to the VPN and can proceed to access campus resources normally. For most people, I think the 'Big-IP Edge Client' is the way to go.
Big-IP Edge Client
This is infinitely preferable (IMHO) to the browser-based connection. Once it is installed, simply launch the application:
Then simply hit 'Connect'. You will be asked to login using your MSU email address and NetID password:
Then prompted for 2-factor authentication through VIP:
Click 'Verify':
And respond on your phone as you did in the previous example:
Now you should see your connection status:
Big F5 Vpn DownloadConclusions
As you can see, initial setup can be a bit of a pain, and the browser-based VPN connection is a bit more hassle. But the Big-IP Edge Client works very similarly to Pulse Secure, except that it includes the 2-factor authentication step, which, as I said, is going to become the standard for campus moving forward, so might as well get used to it.
Hopefully this will provide you with a suitable alternative to the current VPN in case you need it, or at least prepare you for the formal transition slated for June. If you have questions, please let me know.
More InformationF5 Vpn Client Download
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December 2020
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